FAQ

Order Processing Time

• Orders will be shipped within 2–8 hours after being placed.

For Orders Within the US

• Delivery Time: 0–5 Days (UltraExpress)
• Average Arrival Time: 2 Days
• Shipping Providers: UPS / FedEx
• Warehouses: Orders are shipped from our official US warehouses located in CA, TX, FL, and NJ.

For International Orders

• Delivery Time: 2–6 Days (Express)
• Average Arrival Time: 2 Days
• Shipping Providers: UPS / FedEx

All shipments are packed in 100% fully discreet packaging to ensure privacy. A tracking number will be provided once your order is processed, so you can monitor the delivery status.

Yes, you can opt for faster delivery! Select the UltraExpress Shipping option at checkout for the fastest shipping service.

• Order Processing: Your order will be prioritized by our service team the moment it is created and handed over to the logistics team within 0–6 hours.
  
• Expected Delivery Time:
  
  0–2 Working Days: For areas close to our official warehouses.
  1–4 Working Days: For other areas.
  
  

We work with trusted shipping providers like UPS and FedEx to ensure speedy and reliable delivery.

If you have additional questions or require assistance, feel free to contact our support team.

RidingX guarantee 100% fully discreet packaging with an added extra protection layer to ensure your products arrive safely and in perfect condition.

• Private, Professional, and Perfectly Discreet:
  
  All items are securely sealed in plain, unbranded materials with no logos, no labels, and no markings. This ensures that no one will know any information about the contents of the package.

Our packaging is designed to protect your privacy while maintaining the highest standards of safety .

We guarantee 100% privacy for your billing.

• No brand names, no product details, no purchase-related information appear on your bill.
• Your bill will only display the name of a technology company, ensuring complete discretion and protecting your privacy.

Yes, RIDINGX offers a 100-day official warranty on our products.

• Guaranteed Quality: Backed by our official promise, ensuring your satisfaction and peace of mind.
  
• If you have any questions or concerns, please feel free to contact us .

We’re here to help!

Orders are automatically dispatched within 0–12 hours of payment confirmation.

• Real-Time Tracking: You’ll receive a shipping confirmation email with a live tracking link as soon as your package leaves our warehouse (via UPS/FedEx)
  
• Our automated system and 24/7 warehouse operations ensure there are no processing delays or bottlenecks.

You can reach out to us through the following channels:

• Email: info@ridingx.com
• X.com: @RidingX_Official
• Instagram: RIDINGX_US
• Phone: +1 (646) 295-3008
• WhatsApp: +1 (646) 295-3008
• Business Contact: info@ridingx.com

We’re always here to assist you with any questions or concerns!